Frequently Asked Questions and Customer Support
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account it'll make things easier.
How secure is this online store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What is your returns policy?
Unworn items can be exchanged within 14 days of delivery with a proof of purchase. If a product is faulty, it may be exchanged for a new product (subject to availability) which will be shipped at no additional charge. Please contact us via our contact form or send us an email at firstname.lastname@example.org if you wish to return or replace an item.
Do you ship worldwide?
We sure do! However, please allow 1-3 weeks for international delivery. Your shipping charge will vary based on weight and country of destination.
Want to know more?
If these questions and answers didn't help you, please shoot us a message using the contact form or an email to email@example.com